A supply chain is a two-way relationship of organisations, people, processes, logistics, information, technology, and resources engaged in activities and creating value from the sourcing of materials through the delivery of products or services (ISO 22300:2021).

Supply chain resilience enables organisations to anticipate, adapt to, and recover quickly from disruptions, keeping core operations running smoothly (Gartner, 2025).

Modern supply chains bring together a diverse, and often complex network, of physical goods and services partners. Each partner, whether moving goods, managing data, or providing digital tools, plays a vital role in making supply chains efficient and resilient in the face of disruption.

The BCI Resilience Vision 2030 Report (BCI, 2025) highlights that supply chain resilience will be an increasing priority over the next five years.

We have already seen in recent years that supply chains have experienced significant disruptions that highlight both their complexity and vulnerability. The COVID-19 pandemic caused widespread shutdowns and transport bottlenecks, resulting in shortages of medical supplies and consumer goods. In 2021, the week-long Suez Canal blockage delayed global shipments and trade. More recently, cyberattacks, power failures, geopolitical tensions, and extreme weather events have tested the resilience of both physical and digital supply chain networks.

Supply chain resilience is essential not only to protect your organisation but also to safeguard your customers, key stakeholders, and the broader market ecosystem. Delivering key benefits such as:

• Minimising operational downtime and financial losses during unexpected events.
• Maintaining customer trust and protecting brand reputation through reliable service delivery.
• Complying with increasing regulatory requirements.
• Gaining competitive advantage by adapting more quickly than competitors to market shocks.
• Supporting sustainable growth by embedding agility, innovation, and risk management into supply chain practices.

Rule28 has the knowledge and hands on experience to support organisations in strengthening both their own and their suppliers’ resilience. Here are a few examples of how we can support your organisation:

• Comprehensive Supply Chain Risk Assessment: Mapping your supply chain, identifying critical dependencies, and assessing vulnerabilities to the delivery of your critical products and services.
• Supplier and Customer Due Diligence: Developing continuity and resilience documentation and processes to support your supply chain risk analysis and providing fact sheets to evidence your capabilities to customers.
• Contract Review: Reviewing your contracts to identify opportunities to enhance supply chain resilience.
• Integrated Business Continuity Planning: Embedding supply chain management within your wider business continuity framework.
• Training and Exercising: Designing and facilitating resilience training and exercises to foster collaboration between your teams and external partners, validating continuity and resilience processes.
• Continuous Improvement and Measurement: Implementing resilience metrics and regular reviews to monitor and improve supply chain resilience over time.
• Exit Strategies, Planning and Exercising: Ensuring you have robust and validated plans in place for both planned and unplanned supplier exits, to maintain the continuity of your critical processes.

Supply chain resilience is not just about protecting your organisation it’s about ensuring you can continue to deliver for your customers, no matter what challenges arise. By investing in resilience now, you position your business as a trusted, reliable partner and create a foundation for sustainable growth and innovation.

If you’re ready to strengthen your supply chain and operational resilience, let’s start the conversation. Together, we can build the capabilities your organisation needs to thrive in an uncertain world and help your customers do the same.